Specialty Billing & Patient Support II (Genetics/Oncology)

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Labcorp is seeking a Customer Service Support Representative – Representative II to serve as the frontline contact for patients, provider offices, and insurance carriers. You will handle inbound and outbound calls regarding patient accounts and billing inquiries, aiming to resolve issues efficiently and with empathy.

Responsibilities include high-volume call handling, payment plan initiation, and ensuring adherence to performance metrics, supported by a structured training program.

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