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Partner with the Director of Field Systems to define, maintain, and communicate a prioritized product roadmap aligned to company go-to-market objectives
Continuously assess the value, urgency, and feasibility of roadmap initiatives to ensure the team is always working on the highest-impact problems
Translate strategic priorities into quarterly PI (Program Increment) objectives within the Scaled Agile Framework (SAFe)
Engage directly with internal stakeholders including Sales, Sales Operations, Marketing, Finance, Customer Success and Technical Support to deeply understand pain points, workflows, and business goals
Define clear epics, features, and user stories with well-articulated acceptance criteria.
Lead discovery activities including stakeholder interviews, process walkthroughs, and data analysis to inform solution design
Leverage AI tools such as Claude and Gemini to accelerate requirements documentation, synthesize stakeholder feedback, draft communications, and surface insights from data bringing a modern, AI-augmented approach to everyday PM work
Serve as the Product Owner for the agile team, owning and grooming the team backlog to ensure a healthy queue of well-refined work
Actively participate in SAFe ceremonies including PI Planning, Refinement, Sprint Planning, Sprint Retrospectives, and System Demos
Make real-time prioritization and trade-off decisions to keep the team moving and unblocked
Maintain transparent, proactive communication with stakeholders on roadmap status, delivery timelines, and change impacts
Build trust with business partners by consistently delivering on commitments and surfacing risks early
Collaborate with change management and enablement teams to ensure successful adoption of new capabilities
Define success metrics for features and initiatives; track outcomes post-deployment and use data to inform future prioritization
Drive retrospective insights from delivery into roadmap refinement and team process improvements
Requirements:
5+ years of product management experience, with at least 3 years focused on go-to market tools and platform products in an enterprise environment
Demonstrated experience working within SAFe or agile framework, including PI Planning and cross-team coordination
Strong product sense with experience balancing user needs, business value, and technical feasibility
Excellent written and verbal communication skills with the ability to present confidently to senior leaders and technical teams alike
Experience writing detailed epics and features, lean business cases, and user stories with strong assumptions and acceptance criteria
Comfort with data including the ability to query data, interpret metrics, and build business cases
Salesforce Administrator or Business Analyst certification
Experience supporting sales operations, revenue operations, or marketing operations functions
Familiarity with CPQ, Sales Cloud, or Service Cloud implementations
Hands-on experience with AI productivity tools (e.g., Claude, Gemini, ChatGPT) applied to PM workflows such as documentation, research, or analysis.
SAFe Product Owner/Product Manager certification
Legally eligible to work in the U.S. on an ongoing basis.
Benefits:
Employer subsidized medical/vision and dental coverage for full-time employees
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)
