<h2>Phone Bank Organizer / Remote Outreach Associate</h2><h3>Duties & Responsibilities</h3><div><br></div><div>Make <strong>outbound calls to voters and community members</strong> using a structured script and conversation flow related to the voting process and endorsed candidates, issues, or civic participation</div><div>Meet or exceed <strong>daily performance goals</strong>, including dials, live conversations, and support or engagement benchmarks</div><div>Participate in required <strong>trainings, briefings, and staff meetings</strong></div><div>Accurately document call outcomes, voter responses, and required data in the database</div><div>Report daily call results clearly and on time</div><div>Identify and document challenges encountered during calls and participate in discussions around solutions and improvements</div><div>Track and share successful approaches, messaging, and techniques with team members</div><div>Adjust work habits and outreach strategies based on coaching, metrics, and performance feedback</div><div>Maintain a high level of professionalism, focus, and reliability during scheduled shifts</div><div>Demonstrate strong work ethic, self-motivation, and a “ready to work” mindset</div><ul><li class="">Maintain <strong>consistent and reliable attendance</strong></li><li class="">Perform other duties as assigned</li></ul><h3><br></h3><h3>Position Requirements</h3><div>Ability to operate a <strong>laptop or desktop computer</strong> and navigate Google Chrome, Zoom, and web-based platforms</div><div>Ability to <strong>independently troubleshoot basic technical issues</strong>, including internet connectivity, hotspots, frozen screens, and logging back into systems</div><div>Comfort using a <strong>web-based dialer system</strong>, including logging in/out and navigating between screens</div><div>Familiarity with using laptops or tablets to record and submit data accurately</div><div>Ability to work a <strong>minimum of 20 hours per week</strong>; schedules may include evenings and weekends and may vary by program</div><div>Passion for and commitment to <strong>social, civic, and political change in Texas</strong></div><div>Strong interpersonal, verbal communication, and listening skills</div><div>Ability to maintain <strong>structured, respectful conversations</strong> with diverse audiences</div><div>Ability to work independently while contributing to a <strong>highly organized team environment</strong></div><div>Willingness to learn, receive feedback, and continuously improve performance</div><div>Ability to work entire shifts without set breaks</div><ul><li class="">Willingness and ability to learn new skills, including <strong>reading performance metrics and using data to improve outreach outcomes</strong></li></ul><h3><br></h3><h3>Interview Process</h3><ol><li class="">Online application</li><li class="">Video screening with HR</li><li class="">Video interview with the hiring team</li><li class="">Computer and technical skills assessment</li><li class="">Reference check</li><li class="">Final video interview</li></ol><h3>Compensation & Benefits</h3><ul><li class="">Competitive compensation</li><li class="">Paid time off</li><li class="">Paid training and professional development</li></ul><h3><br></h3><h3>Our Commitment</h3><div>Texas Tool Belt seeks and rewards individuals who are <strong>straightforward, open, passionate, accountable, and effective</strong>, and who are willing to challenge the status quo. We are committed to building teams that reflect the <strong>diversity and lived experiences of the communities we serve</strong>.</div><div>While days and hours may vary by program, Texas Tool Belt is committed to <strong>predictable shift scheduling whenever possible</strong>.</div><div>This position reports to the <strong>Phone Bank Lead Manager</strong>.</div><div>📧 <strong>To apply:</strong> Please submit your application to <strong>HR@TexasToolBelt.com</strong></div><div><br></div>
