General Manager, New Business Unit

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Job Description:

  • As General Manager, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line.
  • Build the business from the ground up, starting with market positioning and strategy.
  • Establish product-market fit and move towards profitability and scalable business operations.
  • Ensure the success of the business, measured by revenue growth, pipeline health, and gross margin.
  • Optimize supply and demand for the business while balancing driving the top line and achieving operational efficiency.
  • Work closely with Executive and Senior Leadership to align the business with broader growth goals.
  • Analyze market and industry opportunities and identify those with the highest potential.
  • Build and test new offerings with clients using initial client feedback to achieve product-market fit.
  • Lead the creation of an execution plan to ensure the right talent and/or solutions are available to deliver on demand to Toptal clients.
  • Establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.

Requirements:

  • Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
  • 10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles.
  • 3+ years managing a business specifically with P&L ownership.
  • Experience working in a professional services organization, driving business growth.
  • Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch.
  • Experience at a technology or hyper-growth company is strongly preferred.
  • Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
  • Leadership experience, including responsibility for business results in a fast-paced, multi-function environment.
  • Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization.
  • Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies.
  • Experience establishing high-impact, revenue-generating commercial relationships.
  • Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.
  • Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals.
  • Strong command over a P&L and financial metrics.
  • Must have excellent written and oral communication skills.
  • Excellent organization skills and detail-oriented.
  • Adaptable.
  • Ownership.
  • Quality.
  • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
  • You must be a world-class individual contributor to thrive at Toptal.

Benefits:

  • Applicants must be authorized to work in the US at the time of hire.
  • Resumes and communication must be submitted in English.
  • Regularly and reliably attend scheduled virtual team meetings on camera.
  • Work independently with minimal supervision.
  • Use all required digital collaboration tools.
  • Prioritize and self-manage workflows and deadlines.
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