Training Officer 3

<table style="height: 17px; width: 100%; border-collapse: collapse; background-color: #4373BA" border="1"> <tbody> <tr style="height: 17px"> <td style="width: 100%; height: 17px"> <div class="job-header"> <h1 style="text-align: center"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 24pt;="" color:="" #ffffff"="">ARIZONA DEPARTMENT OF ADMINISTRATION</span></h1> <h2 style="text-align: center"><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><em><span style="font-size: 12pt; color: #FFFFFF">Delivering results that matter by providing best in class support services.</span></em></span></h2> </div> </td> </tr> </tbody> </table> <h3 dir="ltr" style="text-align: center"><span style="font-size: 24pt; font-family: " times="" new="" roman",="" times,="" serif"=""><strong>Training Officer 3</strong></span></h3> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><strong><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Job Location:</span></strong></td> </tr> </tbody> </table> </div> <div class="job-content"> <h4 style="text-align: center"><span style="font-family: times new roman, times, serif"><span style="font-size: 16px">Enterprise Resource Planning (ERP) Division<br><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><br>This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures<br><br>Main Office Location: 100 N.15th Avenue, Phoenix, AZ</span></span></span></h4> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><strong><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Posting Details:</span></strong></td> </tr> </tbody> </table> </div> <div class="job-content"> <h4 style="text-align: center"><span style="font-family: times new roman, times, serif"><span style="font-size: 16px">Salary: $65,000 - $75,000 <br></span></span></h4> <h4 style="text-align: center"><span style="font-family: times new roman, times, serif"><span style="font-size: 16px">Grade: 21<br></span></span></h4> <h4 style="text-align: center"><span style="font-family: times new roman, times, serif"><span style="font-size: 16px">Open Until Business Needs Are Met  </span></span></h4> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><strong><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Job Summary:</span></strong></td> </tr> </tbody> </table> </div> <div class="job-content"> <p><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">The Arizona Department of Administration (ADOA), Enterprise Resource Planning (ERP) Division, is seeking a dynamic and highly skilled Training Officer 3 to lead the development, delivery, and evaluation of comprehensive training programs for state-wide ERP systems. In this critical role, you will collaborate with cross-functional teams and subject matter experts to design innovative instructional materials, e-learning modules, and hands-on workshops tailored to diverse agency needs. As a senior member of the training team, the Training Officer 3 acts as a strategic partner in driving user adoption and system proficiency across state government, ensuring that employees are fully equipped to navigate complex financial, and human resources platforms. The ideal candidate brings advanced expertise in instructional design, adult learning theories, and change management, along with a passion for empowering public servants through impactful educational experiences.</span></p> <p><em><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.</span></em></p> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><strong><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Job Duties:</span></strong></td> </tr> </tbody> </table> </div> <div class="job-content"> <ul> <li style="text-align: left"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Assess & Plan: Identify statewide training needs to design, map out, and implement comprehensive training plans and course outlines for enterprise-wide systems.</span></li> <li style="text-align: left"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Curriculum Development: Design, develop, and revise both enterprise-wide and customized training programs for in-person, virtual, and web-based delivery.</span></li> <li style="text-align: left"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Collaborate & Coordinate: Partner with team members, subject matter experts (SMEs), and key stakeholders to align training priorities with agency needs and ensure seamless implementation.</span></li> <li style="text-align: left"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Lead & Mentor: Lead and guide other professionals and consultants in creating and delivering high-quality training curriculum and content based on approved plans.</span></li> <li style="text-align: left"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Optimize Delivery: Analyze and determine the most effective delivery methods, course content structures, and instructional mediums for diverse adult learners.</span></li> <li style="text-align: left"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Project Management: Write detailed work plans and proposals for training activities, while effectively prioritizing training development and delivery schedules.</span></li> <li style="text-align: left"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Metrics & Evaluation: Conduct training assessments and compile analytical metrics to evaluate program effectiveness and drive continuous improvement.</span></li> <li style="text-align: left"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Active Engagement: Participate in essential meetings, including the ERP Community of Practice, project syncs, daily huddles, and general staff meetings to ensure alignment across the division.</span></li> </ul> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><strong><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Knowledge, Skills & Abilities (KSAs):</span></strong></td> </tr> </tbody> </table> </div> <div class="job-content"> <p><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""><strong>Knowledge of:</strong></span></p> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Developing, conducting, and delivering training programs, including software-based training programs.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Curriculum development processes and adult learning concepts.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Reference materials such as federal regulations and Arizona Revised Statutes.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Effective project management strategies.</span></li> </ul> <p><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""><strong>Skills in:</strong></span></p> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Time management and prioritizing work.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">On-going use of feedback for continued quality improvement.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Strong leadership skills, including group facilitation and other problem resolution techniques.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Excellent communication skills, including verbal and written communication.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Delivering exceptional customer service.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Developing technical written materials.</span></li> </ul> <p><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""><strong>Ability to:</strong></span></p> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Plan, organize, and coordinate the execution of training programs.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Evaluate and improve training program materials and courses.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Public speaking proficiency, including the ability to communicate training content effectively to a variety of audiences.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Read and interpret statutes, rules, policies, and procedures.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Multi-task with flexible and adaptable work habits.</span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Embrace change and learn new skills.</span></li> </ul> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><strong><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Selective Preference(s):</span></strong></td> </tr> </tbody> </table> </div> <div class="job-content"> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">A bachelor's degree in Business, Public Administration, Organizational Development, Teaching or similar field preferred.</span></span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Two or more years of professional level experience in learning/training/organizational development preferred.</span></span></li> </ul> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><strong><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Pre-Employment Requirements:</span></strong></td> </tr> </tbody> </table> </div> <div class="job-content"> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">Background and reference check, including state and federal criminal records fingerprint check.</span></span></li> </ul> <p><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt"><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"=""><em><span>If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: <a href="https://publicstorage.dc4.pageuppeople.com/1045/ClientPublicFile/3601803f-02e5-4b70-b325-26c8ef309c1b.pdf" target="_blank" rel="noopener noreferrer">Driver’s License Requirements.</a></span></em></span><br></span></span></p> <p><em><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</span></span></em></p> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4; height: 17px" border="1"> <tbody> <tr style="height: 17px"> <td style="width: 100%; height: 17px"><strong><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Benefits:</span></strong></td> </tr> </tbody> </table> </div> <div class="job-content"> <p><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">The Arizona Department of Administration offers a comprehensive benefits package to include:</span></span></p> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">Sick leave</span></span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">Vacation with 10 paid holidays per year</span></span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)</span></span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">Health and dental insurance</span></span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">Retirement plan</span></span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">Life insurance and long-term disability insurance</span></span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance<br></span></span></li> </ul> <p><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt"><em><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.</span></em></span></span></p> <p><em><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Learn more about the Paid Parental Leave program <a title="Paid Parental Leave Pilot Program" href="https://hr.az.gov/about/resources/family-leave-expansion" target="_blank" rel="noopener noreferrer">here</a>. For a complete list of benefits provided by <span>The State of Arizona, please visit our <a href="https://benefitoptions.az.gov/jobseekers" target="_blank" rel="noopener noreferrer">benefits page</a></span></span></em></p> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><strong><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">Retirement</span>:</span></strong></td> </tr> </tbody> </table> </div> <div class="job-content"> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">Participation in ASRS Lifetime Benefit Pension Plan after 26 weeks of employment.</span></span></li> </ul> </div> <div class="job-divider"> <table style="width: 100%; border-collapse: collapse; background-color: #D4D4D4" border="1"> <tbody> <tr> <td style="width: 100%"><strong><span style="font-family: " times="" new="" roman",="" times,="" serif;="" font-size:="" 12pt"="">Contact Us:</span></strong></td> </tr> </tbody> </table> </div> <div class="job-content"> <ul> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">If you have any questions please feel free to contact Christopher Langseth at christopher.langseth@azdoa.gov for assistance.</span></span></span></li> <li><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-family: " times="" new="" roman",="" times,="" serif"=""><span style="font-size: 12pt">The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.</span></span></span></li> </ul> </div>