Pre-Licensing Training Agent

Job Description:

• Resolve complex consumer issues and advise first level representatives on high level issues.
• Assist policy holders with billing questions and concerns.
• Provide support to policy holders with any policy changes requested.
• Support policy holders needs by providing recommendations and adjusting as necessary.

Requirements:

• Must be located in FL, IN or TX
• Must meet state requirements to obtain Insurance License
• Must have your own laptop or PC with a webcam/camera for the 7-day course
• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.

Benefits:

• Comprehensive health benefits, which may include medical, vision, and dental.
• Employment Assistance Programs.
• Health and personal time off (HPT).
• Leave programs as eligible.
• Competitive 401(K) plans.
• Life insurance.
• Supplemental medical coverage.
• Critical care insurance.
• Pet insurance.
• Retailer discounts.