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<span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Position Overview</b>: The Director, Sales Operations is hands-on, driving revenue growth and global sales team productivity by optimizing processes, systems, applications, tools and data analytics. They manage CRM systems, forecasting, territory design, and reporting while collaborating with sales leadership to implement strategic initiatives and improve team efficiency.</span></span><br><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Reports to</b>:<b> </b>Chief Revenue Officer</span></span><br><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><strong>Location</strong>: Remote (U.S.)</span></span><br><br><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Key Responsibilities:</b></span></span></span><ul style="margin-bottom:11px;"><li style="margin-bottom:11px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Process Optimization:</b> Analyze and enhance the end-to-end sales process to improve speed, efficiency, and scalability (This includes defining and implementing a renewal process).</span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Technology & CRM Management:</b> Oversee the sales tech stack (e.g., Salesforce), ensuring data integrity, system adoption, and integration of new tools.</span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Analytics & Reporting:</b> Develop dashboards to track key performance indicators (KPIs), sales metrics, and rep performance, providing actionable insights for leadership.</span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Forecasting & Planning:</b> Own the sales forecasting process, territory planning and, in partnership with finance, quota setting and commission structure.</span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Sales Enablement:</b> Collaborate with marketing and sales leadership on sales onboarding, training, lead management and sales compensation plans. This includes overall management of the annual sales conference.</span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Team Management:</b> Organize, guide, and support employees to achieve shared goals efficiently. Mentor for professional growth.</span></span></span></li></ul><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Required experience/qualifications</b>:</span></span></span><ul style="margin-bottom:11px;"><li style="margin-bottom:11px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Experience:</b> Demonstrated progressive experience in sales operations, sales analysis, or CRM management.</span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Technical Skills:</b> Deep proficiency in Salesforce.com or similar CRM systems and data visualization tools. Experience leveraging modern tools and automation, with a strong orientation toward AI-driven workflows and efficiency.</span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Analytical Skills:</b> Strong ability to interpret complex data, identify trends, and develop strategic, data-driven recommendations.</span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Leadership:</b> Excellent project management, communication, and cross-functional leadership skills. Key stakeholders include the sales and marketing leadership team, finance, customer success, MIS, and product management.</span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Education:</b> Bachelor’s degree in business, marketing, or related field.</span></span></span></li></ul><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Desired experience/qualifications</b>:</span></span></span><ul style="margin-bottom:11px;"><li style="margin-left:8px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">Experience with subscription management or renewal processes</span></span></span></li><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">Customer success experience</span></span></span></li></ul><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Other considerations</b>:</span></span></span><ul style="margin-bottom:11px;"><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:12px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">Occasional travel to company offices (NY, Israel, PA), industry conferences, annual Sales Kick-Off required</span></span></span></li></ul><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong><span lang="en-il"><span style="color:#031c34;">What makes Verbit unique?</span></span></strong><br><span lang="en-us"><span style="color:#031c34;">Verbit turns speech into impact. Our team of 250 professionals builds AI-driven solutions that help the world’s leading organizations get real value from their audio and video content. We serve high-end customers across the Legal, Media and Education markets with a next-generation verbal-intelligence platform that brings AI into the core of their workflows.</span></span><br><span lang="en-us"><span style="color:#031c34;">Our in-house technology combines advanced LLMs, GenAI capabilities and speech AI to power everything from legal-tech automation and real-time insights to intelligent media and learning workflows. Beyond transcription or accessibility, Verbit provides actionable intelligence: smart summaries, analytics, search, knowledge extraction, legal-deposition insights and more.</span></span><br><span lang="en-us"><span style="color:#031c34;">With more than 3,000 global customers relying on Verbit—including top law firms, universities, enterprises and media organizations—we’re building the future of how speech data is processed, understood and used.</span></span><br><span lang="en-us"><span style="color:#031c34;">Verbit is an equal</span></span> <span lang="en-us"><span style="color:#031c34;">opportunity</span></span> <span lang="en-us"><span style="color:#031c34;">employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.</span></span></span></span><br><br>
